981 English Course

Course Name  SEVICE INNOVATION AND TOTAL QUALITY MANAGEMENT 
Semester
  98-1
Department
  COLLEGE OF ENGINEERING GRADUATE INSTITUTE OF INDUSTRIAL ENGINEERING
Instructor
  Dr.Ming-Tzong Wang
Course No.
  546EM3010 
Class
  
Credits
  3
Full/Half Yr.
  Half
Required/
Elective
  Elective
Time
  Monday 9AB
classroom  Guoqing Building 101
Remarks
  Max. students allowed: 20.
Course Syllabus
 
Course Description
 In the advent of 21st century, service innovation and total quality management get increasing awareness in no matter public sectors or   private companies. Services touch the lives of every person: food services, communication services, emergencies  services and etc, and total  quality management (TQM) is a hot topic in business and academic circles. Business managers and academicians are fervently trying to figure out what it is and utilize it in any settings. Reading journal papers and books, doing presentations, and reading Internet materials are the core of this course. The instructor will serve as a mentor, a facilitator, and an advisor. Students and class interactions have to play the major role in this course.  
Course Objective
 This course is addressed to those graduate students who wish to understand service innovation and total quality management. The basics  and related theories of service innovation and TQM will be absorbed through reading journal papers and books.  
Course Requirement
  
Office Hours
  
References
 1. Book: Total Quality Management toward the emerging paradigm, by Greg Bounds, Lyle Yorks, Mel Adams, Gipsie Ranney, 1994, McGRAW- HILL
2. Book: Service Management, by James A. Fitzsimmons, Mona J. Fitzsimmons, 2001, McGRAW-HILL
3. Journal: Technovation, ISBN:0166-4972
4. Journal: TQM & Business Excellence, ISBN: 1478-3371
5. Journal: Journal of Technology Management, ISBN: 0267-5730
6. Journal: European Journal of Operational Research, ISBN: 0377-2217
7. Journal: Advanced in Services Marketing and Management, ISSN: 1067-5671
8. Journal: International Journal of Service Industry Management, ISSN: 0956-4233
9. Journal: Journal of Product Innovation Management, ISSN: 0737-6782
10. Internet:http://en.wikipedia.org/wiki/Service_innovation
11. Internet:http://www.isixsigma.com/me/tqm/

 

 

Course Name
  RESEARCH METHODOLOGY 
Semester
  98-1
Department
  COLLEGE OF ENGINEERING GRADUATE INSTITUTE OF INDUSTRIAL ENGINEERING
Instructor
  Dr.Ming-Tzong Wang
Course No.
  546EM3040 
Class
  
Credits
  3
Full/Half Yr.
  Half
Required/
Elective
  Elective
Time
  Friday 678
classroom  Guoqing Building 101
Remarks
  Max. students allowed: 20.
Course Syllabus
 
Course Description
 The purpose of this course is to assist students in learning qualitative and quantitative research.To achieve the purpose, students are required to read academic qualitative and quantitative articles and discuss with classmates and the professor in class. Reading journal papers and books, doing presentations, and reading Internet materials are the core of this course. The instructor will serve as a mentor,     a facilitator, and an advisor. Students and class interactions have to play the major role in this course.
Course Objective
 This course is addressed to those graduate students who wish to learn research methodology. The basics and related cases of methodologies will be absorbed through reading journal papers and books.
Course Requirement
  
Office Hours
  
References
 1. Book: Business Research Method, by Donald R. Cooper and Pamela S. Schindler, 1998, McGRAW-HILL
2. Book: Social Research Methods- Qualitative and Quantitative Approach, by W. Lawrence Neuman, 2002, Pearson Education Company
3. Book: 企業研究方法, by黃俊英, 2003, 東華書局
4. Book: Research and Design, by Seivewright, Simon, 2007, St Martins Pr
5. Book: How to Research, by Blaxter, Loraine/Hughes, Christina/ Tight, Malcolm, 2007, McGraw-Hill
6. Book: Research Methods, by McBurney, Donald H./White, Theresa L., 2006, Thomson Learning
7. Book: Case Study Methodology in Business Research, by Dul, Jan/ Hak, Tony, 2007, Butterworth-Heinemann
8. Journal: Technovation, ISBN:0166-4972
9. Journal: TQM & Business Excellence, ISBN: 1478-3371
10. Journal: Journal of Technology Management, ISBN:0267-5730
11. Journal: European Journal of Operational Research, ISBN: 0377-2217
12. Journal: Advanced in Services Marketing and Management, ISSN: 1067-5671
13. Journal: International Journal of Service Industry Management, ISSN: 0956-4233
14. Journal: Journal of Product Innovation Management, ISSN: 0737-6782
15. Journal: International Journal of Project Management, ISBN: 0263-7863

 

Course Name
  PRODUCTION AND OPERATIONS SCHEDULING 
Semester
  98-1 
Department
  COLLEGE OF ENGINEERING GRADUATE INSTITUTE OF INDUSTRIAL ENGINEERING
Instructor
  Dr.Kwei-Long Huang
Course No.
  546EU6110 
Class
  
Credits
  3 
Full/Half Yr.
  Half
Required/Elective
  Elective
Time
  Thursday 234 
classroom
  Guoqing Building 101
Remarks
  Max. students allowed: 40.
   
Course Syllabus

 
 
Course Description
 The course will be concerned with theory, algorithms, and applications pertinent to scheduling, especially in manufacturing. Scheduling problems with one machine will provide theoretical insights for the problems with more complicated settings. Classical scheduling problems (e.g., two-machine flow shop, parallel machines) and the recent trends and research regarding manufacturing scheduling are covered in this course. Furthermore, meta-heuristic algorithms and applications will also be introduced. This course will include the following topics:Tentative outline:
 1. Introduction to Scheduling
 2. Single machine model
 3. Parallel machine model
 4. Flow shop scheduling
 5. Job shop scheduling
 6. Open shop scheduling
 7. Flexible manufacturing systems
 8. Heuristic algorithms
 9. Stochastic models
 
Course Objective
 The course primarily focuses on study of simple scheduling systems and basic scheduling theories. The insights provided from the simple scheduling systems and the understanding of the basic theories will help students to address more complex scheduling systems found in practice. Furthermore, through studying current literature and developments will establish a foundation for the students who would like to pursue research in scheduling. 
Course Requirement
 Your grade in the course will be determined by homework (15%), literature review(10%), midterm exam (30%), final exam (30%) and project (15%). 
Office Hours
  
References
  
Grading
                    

No.
Item
per cent
statement
1. 
 Literature  Review 
10% 
 Read three papers related to scheduling and submit a critique for each. 
2. 
 Project 
15% 
 There is a final project which helps students comprehend the class material and apply them to practical problems or real cases. Students can choose any problem which is related to the theories or can be applied the techniques taught in class. 2 to 3 students (may vary upon the class size) form a group. Prepare a 20-min presentation and submit a report in the last class. 
3. 
 Homework 
15% 
 Homework will be assigned every two weeks and the assignments need to be done independently. Late submissions are not accepted except a prior approval is received from the instructor. 
4. 
 Final exam 
30% 
  
5. 
 Midterm 
30% 
  

  

 

CourseName  GAME THEORY WITH APPLICATIONS 
Semester
  98-1 
Department
  COLLEGE OF ENGINEERING  GRADUATE INSTITUTE OF INDUSTRIAL ENGINEERING  
Instructor
  I-HSUAN HONG 
Course No.
  546EU0660 
Class
  
Credits
  3 
Full/Half
Yr.
  Half 
Required/
Elective
  Elective 
Time
  Wednesday 234 
classroom
  Guoqing Building 233
Remarks
  Max. students allowed: 20.
Course Syllabus
 
Course Description
  
Course Objective
  
Course Requirement
  
Office Hours
  Every Thursday 09:00~12:00 
References
  Text: Game Theory for
 Applied Economists by Robert
 Gibbons, Princeton
 University Press (1992)
 Reference Text:
 A Primer in Game Theory by
 Robert Gibbons (1992)
 Game Theory by Drew
 Fudenberg and Jean Tirole,
 MIT Press (1991)
 
Grading
  

No.
Item
 %
Note
1.
 Homework 
25% 
  
2. 
 Midterm I 
25% 
  
3. 
 Midterm II 
25% 
  
4. 
 Final exam 
25%